Terms & Conditions

Welcome to JOY Medical Cannabis (“JOY”, “we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use immediately.

1. Purpose of This Website

This website provides information on our medical cannabis products and services for individuals who are verified medical cannabis patients in South Africa.

All content is for educational and informational purposes only and should not replace medical advice from a licensed healthcare professional.

2. Eligibility

• Approved medical cannabis patients with valid documentation
• Individuals aged 18 years or older

By using the site, you confirm that you meet these requirements.

3. Product Information & Availability

We strive to ensure accuracy across all product descriptions, pricing, and availability. However:

• Information may change without notice
• Products may run out of stock
• Descriptions may include minor errors or updates

JOY reserves the right to modify or discontinue products at any time.

4. Orders, Payments & Verification

When placing an order through the site:

• You confirm all details provided are accurate and truthful
• You authorize us or our payment partners to process payment
• Orders will only be fulfilled after patient verification is complete

JOY may refuse or cancel an order if:

• Patient details cannot be verified
• The order raises safety or compliance concerns
• There is evidence of misuse or abuse

5. Delivery

Delivery is available only within approved low-risk areas of Cape Town. Please refer to our Delivery Policy for full details.

6. User Accounts

If you create a JOY account, you agree to:

• Keep your login details secure
• Take responsibility for all activity under your account
• Notify us immediately of any unauthorized access

We may suspend or delete accounts that violate these Terms.

7. Medical Disclaimer

JOY does not provide medical advice. All medical cannabis products should be used only under the guidance of a registered healthcare practitioner.

The onus is on the patient to consult their doctor before consuming any JOY products.

8. Intellectual Property

All JOY branding, product photography, designs, text, and digital content are owned by JOY or licensed to us. No content may be copied, reproduced, or distributed without written permission.

9. Third-Party Links

Our website may contain links to external websites or partners. JOY is not responsible for the content, security, or practices of third-party sites.

10. Privacy

Your privacy matters to us. Please read our Privacy Policy for details on how we collect, use, and protect your information.

11. Limitation of Liability

JOY is not liable for:

• Indirect or consequential damages
• Loss of income, data, or business
• Issues arising from misuse of our products or services
• Problems caused by incorrect or incomplete patient information

Use of this website and our products is entirely at your own risk.

12. Indemnification

You agree to indemnify JOY from any claims, damages, or legal costs arising from:

• Misuse of the website
• Breach of these Terms
• Unlawful use of our products

13. Changes to These Terms

We may update these Terms & Conditions at any time. The updated version will be posted here with a revised “Last Updated” date.

14. Governing Law

These Terms are governed by the laws of South Africa, including all applicable health and cannabis regulations.

15. Contact Us

For any questions regarding these Terms, contact us:
📧 joymedicalcannabis25@gmail.com